Category: Computer Repair and Maintenance Services
Address: 50 St Johns Road, Tunbridge Wells, Kent, TN4 9NY
Landline: 01892 5...
The ratings of this outfit are historical. The most recent experience (May/June 2019) was horrible. My laptop was operational when I brought it in - and I got it back NON-OPERATIONAL. On opening it up by the shop a "diode" was broken off completely, and that was given as reason for getting back a computer which no longer worked. What the shop called a "diode" was actually a capacitor, so the guy didn't know what he was talking about. When I asked that - at least - my SSD should be taken out - that was announced impossible because it was declared a RAID type. Completely untrue (RAID relates to an array of drives, not one only). I was advised to buy a new computer - and offered a refurbished laptop - which I declined. This shop's main business interest is to sell their own inventory, rather than repair. I took my laptop somewhere else - and learned the truth about I had been deceived. Go there at you own risk - or better - somewhere else. (and record your conversations!)